Shipping policy
We ship Australia-wide from Brisbane, QLD. Orders are typically processed within 1–3 business days. Delivery times vary by location:
- Metro areas: 3–7 business days
- Regional/remote areas: 5–10 business days
Shipping rates are calculated at checkout based on order weight and destination.
Order Tracking Once your order has been dispatched, you will receive a confirmation email with tracking details where available.
Damaged Orders If your order arrives damaged, please contact us within 7 days of the delivery date.
Delivery Liability Once tracking confirms delivery of an item to the nominated address, we take no responsibility or liability should the item be stolen or reported missing.